Notices are the legal concept explaining an obligation or requirement that a party be aware of legal process affecting their rights, obligations or duties. There are several types of notice: public notice, actual notice, constructive notice, and implied notice.A notice for deficiency in service is sent when a service provider offers the sender a poor quality of service. Deficiency means any fault, imperfection shortcoming or inadequacy in the quality, nature, and manner of performance which is required to be maintained by or under any law for time being in force or has been undertaken to be performed by a person in pursuance of a contract or otherwise in relation to any service. Infact, the sender of notice can also file a consumer case, after sending the notice for lack of service
Deficiency in service, if service not improved even after sending him due notice with respect to the services provided. These notices for deficiency of services are very important so that these dishonest people who try to fool their client’s by not providing them standard of services should not easily go away unpunished. The sender can either ask for specific quality of services or monetary compensation for the grievance and mental harassment that he had to suffer due to the quality of service that was rendered to the sender. Also, the result of not complying with the conditions of the Notice must also be mentioned in the notice itself. A properly designed notice even helps a person to avail the easiest and quickest remedy for his grievances. It makes the recipient agree to the terms of the party who is sending the notice and thus eliminates the need to take the matter to court.
Important points to be added in the notice for deficiency of product:
1.All the details of the services ordered
2.Details of the ordered services
3.Specific standard that was expected by the sender
4.Issues with the quality of the service ( Mention all the shortcomings in the service rendere
5.Intended remedy (Specific performance or compensation)
6.Time within which sender must be compensated.
Passport photo of all parties.
PAN card of all parties.
Aadhar card of all parties.
Utility bill of Electricity or Telephone.
Valid Address Proof of all the parties.
Valid Driving Licence of all the parties.
Terms and Conditions between the parties.
Other documents will be intimated through e-mail.
A sender is an individual or organization who has availed a service from the other party. It is actually the opposite of creditor.
Service provider refers to the party that has rendered its services to the clients/ consumer.
A Notice is a formal written communication between the parties. Whereby through this notice, the sender notifies the addressee about his intentions with respect to any legal obligation or right between both the parties.
Deficiency means any fault, imperfection shortcoming or inadequacy in the quality, nature, and manner of performance which is required to be maintained by or under any law for time being in force or has been undertaken to be performed by a person in pursuance of a contract or otherwise in relation to any service.
A lot of people ignore the quality/ standard of a service that was provided to them by the service provider. But it is a legal right of the receiving party to get proper quality/ standard of services. It helps to bring to the provider’s notice the deficiency in the quality of his services.
Any aggrieved person who has availed services in exchange of some consideration for it.